Billing Support

Cancelling a membership

To cancel your membership, log in to your account at go.quickie.app, and then either press your profile image in the top right corner of your screen and select "Edit Profile", or click here. If you forget the email or phone number you used to sign up for Quickie+, we first recommend searching your email & SMS inbox for an order confirmation from [email protected]. Still encountering trouble? Just press the purple chat icon in the bottom right corner of the page and select "Billing & Chargebacks"

Refunds

We do not provide refunds for subscriptions. In the case of an unauthorized use of your card, please use the purple chat icon in the bottom right corner of your screen and select "Billing & Chargebacks". Describe your issue and we'll do our best to help you.

Rebilling

All subscriptions are rebilled automatically based on the offer presented to you at checkout. You can view your subscription status at any time by logging into our website and pressing your profile icon in the top right corner of the page. Still encountering trouble? Just press the purple chat icon in the bottom right corner of the page and select "Billing & Chargebacks"

Updating Payment Method

To update your payment method, log in to your account at go.quickie.app, and then either press your profile image in the top right corner of your screen and select "Edit Profile", or click here. If you forget the email or phone number you used to sign up for Quickie+, we first recommend searching your email & SMS inbox for an order confirmation from [email protected]. Still encountering trouble? Just press the purple chat icon in the bottom right corner of the page and select "Billing & Chargebacks"

Unexpected Charge

Charges for Quickie+ will appear on your card as QMI-HELP.COM. If you weren't expecting this charge, just press the purple chat icon in the bottom right corner of the page and select "Billing & Chargebacks." Our team will work to understand how to resolve your concerns.